“Facebook has nearly destroyed my business.”
Owner of Poppy’s Parties Rosie Marsh has had a challenging week. Not only has her party business been severely hit by Coronavirus, but last week the unthinkable happened: Facebook completely deleted her Instagram business account without any warning. Last Friday morning at 3.30am, someone hacked her personal Facebook account, using an old email address. By the time Rosie realised what had happened, Facebook had already completely disabled her personal account, as well as removing her Instagram account for Poppy’s, which had over 1,000 likes.
“It’s been a nightmare,” Says Rosie. “Not only are we left reeling from coronavirus with every party being postponed, but our Instagram page has gone and we have to start from scratch. I’ve tried to contact Facebook every way I can, to no avail. I can’t even personally upload to my Facebook business page any more- I have to go through my staff. At a time when I need to communicate with my community most, it’s been taken away from me.” Poppy’s Parties is a children’s party company based in Sussex and operating across Surrey, Sussex and London. Rosie has built this company up for 5 years, and of course as a small
business the situation has hit them hard. She’s now reaching out to try and rebuild her social media again.
“The support we’ve received from our community has been amazing. We are reaching out in whatever way possible and asking people to follow the Instagram and Facebook page. It doesn’t cost anything, but it’s so valuable to us.”
To support Poppy’s Parties, please follow them @poppyspartiesuk on Instagram and facebook.com/poppyspartiesuk on Facebook.